Easy and fast returns
Easy and Transparent Returns
Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you can request a return within 30 days from the date of receipt of the product.
Return Conditions
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Items must be returned in the same condition as received, complete with original packaging, tags and accessories.
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We do not accept returns of products damaged through misuse or normal wear and tear.
Return Procedure
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Please contact our customer service at support@bufalowallclock.com with your order number and the reason for the return.
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You will receive an email with detailed instructions for returning your product.
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Ship the item to the address provided. Return shipping costs are the responsibility of the customer.
Refunds
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Once your return is received and inspected, we will send you a confirmation email.
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If approved, your refund will be issued to your original payment method within 7-10 business days.
Defective or Incorrect Products If you receive a defective or incorrect product, please contact us immediately at support@bufalowallclock.com . We will arrange a free return and replacement or full refund.
Contact Us For any questions or assistance regarding returns and refunds, please feel free to contact us at support@bufalowallclock.com . We are here to support you!